Terms and Conditions

These Terms and Conditions ("Terms") form a binding agreement between you ("you" or "User") and Celaris ("Celaris," "we," "us," or "our") governing your access to and use of the Celaris website, application, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Celaris is an all-in-one business management platform that provides tools for contact and customer relationship management (CRM), sales pipeline tracking, project and task management, invoicing, team collaboration, and AI-powered features such as drafting follow-up messages, scoring leads, answering questions about your business data, and generating business insights. We may add, change, or remove features of the Service at any time.

• You must provide accurate, current, and complete information when creating an account and keep that information up to date.
• You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
• You must notify us promptly of any unauthorized use of your account or any other breach of security.
• You must be legally able to enter into a binding contract to create an account and use the Service.

You agree not to use the Service to:

• Violate any applicable law, regulation, or the rights of any third party;
• Upload or transmit data you do not have the right to store or process, including data belonging to other individuals collected without proper consent;
• Attempt to gain unauthorized access to the Service, other accounts, or the systems or networks connected to the Service;
• Interfere with or disrupt the integrity or performance of the Service, including through excessive automated requests;
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law;
• Use the Service's AI features to generate content that is unlawful, abusive, deceptive, or infringing.

• Certain features of the Service require a paid subscription. Pricing and plan details are made available within the Service or on our website.
• Subscription fees are billed in advance on a recurring basis (e.g. monthly or annually) and are non-refundable except where required by law or expressly stated otherwise.
• We may change subscription pricing with reasonable advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.
• Failure to pay applicable fees may result in suspension or termination of your access to paid features.

The Service, including its software, design, text, graphics, and other content (excluding data you submit), is owned by Celaris or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms. You retain all rights to the data and content you submit to the Service ("Customer Data"), and you grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service to you.

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. Celaris shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service, including reliance on AI-generated content, which may be inaccurate or incomplete and should be reviewed before use. Our total liability for any claim arising out of these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service, in whole or in part, if you violate these Terms, fail to pay applicable fees, or if we reasonably believe termination is necessary to protect the Service or other users. Upon termination, your right to use the Service will immediately cease, and we may delete your account data in accordance with our Privacy Policy and applicable data retention obligations.

We may update these Terms from time to time to reflect changes to the Service or for legal, regulatory, or operational reasons. We will update the "Last updated" date above when we do, and for material changes we will make reasonable efforts to notify you (such as by email or an in-app notice). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us at legal@celaris.com.